🔧 Privacy Policy for Mobile Auto Professionals

Last updated: June 15, 2025

At Mobile Auto Professionals, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with our services, or communicate with us through Messenger or any other platform.

1. Information We Collect

We may collect the following information from you:

Name
Phone number
Email address
Vehicle information
Service location
Message content (via Messenger, web chat, forms)
Analytics data (browser type, IP address, time of visit, etc.)

2. How We Use Your Information

We use your information to:

Provide you with requested mobile mechanic services
Respond to inquiries and service bookings
Send updates, invoices, or appointment reminders
Improve our services and user experience
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your information. We may share it with:

Third-party services (e.g., Messenger bots, booking tools) strictly for business operations
Payment processors (e.g., Square, Stripe) to process payments securely
Government or legal authorities if required by law

4. Cookies & Analytics

Our website may use cookies and third-party tools (like Meta Pixel or Google Analytics) to understand traffic and improve user experience.

You can adjust your browser settings to block cookies.

5. Messenger and Chatbots

When you message us on Facebook, Instagram, or via ManyChat, your data may be stored by those platforms. We follow Meta’s policies and use this data only to assist you with your request or booking.

6. Your Rights

You may:

Request access to the personal data we hold
Request corrections or deletions
Withdraw consent at any time by contacting us

To make a request, email us at admin@mobileautopros.ca or call 647-551-5586.

7. SMS Communication & Consent

We do not share or sell your phone number to third parties. SMS messages are used strictly for transactional and support-related communication related to your request or booking.

By providing your phone number on our website, you consent to receive SMS messages from Mobile Auto Professionals regarding your Virtual Pre-Purchase Inspection (VPPI), including booking confirmations, updates, and follow-up messages. Message and data rates may apply. You may opt out at any time by replying STOP to any message.

8. Contact Us

If you have any questions about this policy, you can reach us at:

Mobile Auto Professionals
Email: admin@mobileautopros.ca
Phone: 647-551-5586